Friday, July 13, 2018

Shipping date, delivery date? What is the difference?

Some buyers are confused about the shipping date. They sometimes will call in and ask "why I wait for whole day, but there is no delivery man showing?"

Generally, shipping date is different from delivery date. Precisely, shipping date is earlier than delivery date, in most cases.

Okay. Imagine seller and buyer are two ports, separated by sea. The courier company, QXpress, Ninja Van, Road Bull, etc., is the ship.



The date the ship collects the order from the seller is the shipping date. Then, the ship will drift on the sea, struggling to the buyer, another port. And after some time, she ship arrives at the buyer. That day is called the delivery date.

The length of delivery depends on the distance, the service class, the capacity of courier, the weather condition, and many more. Even in Singapore the tiny island, delivery date is usually 1 or 2 working days after the shipping date.

Last but not the least. Buyers, what you can see from your account is usually the shipping date. So you don't need to wait at home on that day for your delivery. Usually, the delivery date is the next working day (including Saturday). 

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